How do I reset my iPhone?

Steps to reset your iPhone

1. Resetting from the iPhone settings

This is the quickest and easiest method. However, it requires that your iPhone is functioning so that you can access the settings.

Access the settings:

• Open the Settings app on your iPhone.
• Go to 'General': scroll down and tap General.
• Select "Transfer or Reset iPhone": tap this option, then tap Erase All Content and Settings.
• Confirm your choice: you will need to enter your passcode and Apple ID password to confirm.
• Wait: your iPhone will restart and proceed to delete all data. This process may take several minutes.

2. Resetting via a computer

If your iPhone is not responding or you prefer to use a computer, this method is ideal.

• Connect your iPhone to a computer: use a Lightning cable to connect the iPhone to a Mac or PC.
• Open iTunes or Finder: on a Mac with macOS Catalina or later, use Finder.
• On an older Mac or PC, use iTunes.
• Put the iPhone into recovery mode (if necessary): for iPhone 8 and later models, briefly press the volume up button, then the volume down button. Then hold the side button until the recovery mode screen appears.
• Select 'Restore iPhone': once the iPhone is detected, click Restore iPhone.
• Follow the instructions to download and install the software.